twistntales

I have been talking about twistntales a lot in the past one week. First, to the press, then to a few freinds... now past couple of days to couple of new employees... It is leaving me emotionally drained.

I realise that i have given my all in the making of this place and folks who love it - tell me time and again that they are glad we created it ... but we need to get so many things in place.... so much work and so little time to do it.

We have so far got a few things right ... branding, positioning, our books, and our people - both in terms of customers and employees. But we have lots to do..

We do not yet have a billing and inventory solution. Our software on that has to be up and running quickly. Our website has to be up and smooth. Identifying suitable vendors who will sync with us in our thinking and work to our obsessive standards of perfection is a trying task.

Our sourcing needs to get better. We need to stock better ... more variety ... in subjects displayed and sold. Space is becoming a constraint.

Can we withstand more competition ? We seem to have created a niche for ourselves, but we have to sharpen up to face the future. A couple of quick innovative events can catch imagination ... and we have newer and newer walk-ins. We need to capitalise on that. Constantly on our toes, we need to get supply chain better oiled and sourcing more systematic, rather than sporadic.

With availability of office space in a couple of months time, and Rupa joining us to help with shoper and website, are we seeing light ? If operationally, one can free up time, sourcing can start getting refined.